Head of Operational Risk Oversight

6 days ago


Toronto, Ontario, Canada John Hancock Full time
About the Role:

The Director, Operational Risk & Resilience Oversight will play a critical role in supporting the Head of ORRO Governance in ensuring the effective management of operational risk within the organization.

Responsibilities include:

  • Managing relationships with regulators and key stakeholders.
  • Liaising with compliance, internal audit, and other risk and governance teams.
  • Developing and implementing strategies to ensure compliance with regulatory requirements.
  • Leading quality assessment activities and developing practical improvement plans.
  • Supporting the execution of function improvement programs.
  • Promoting a strong risk culture within the organization.


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