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Automotive Parts Specialist
1 month ago
Job Title: Back Parts Counter Advisor
Job Summary:
We are seeking a highly skilled and organized Back Parts Counter Advisor to join our team. As an Automotive Back Parts Counter Advisor, you will play a crucial role in managing and organizing our parts inventory, assisting technicians, and ensuring that our parts department operates efficiently.
Key Responsibilities:
- Receive, organize, and manage parts inventory, ensuring stock levels are maintained and reordered as necessary.
- Accurately identify and locate automotive parts using catalogs and computer systems.
- Assist technicians and service staff with parts needs, including locating and recommending appropriate parts.
- Process parts orders and handle parts returns, exchanges, and warranties.
- Maintain accurate records of parts transactions, inventory levels, and special orders.
- Work closely with other departments to ensure timely and accurate parts supply for service and repair needs.
- Provide excellent service to both internal and external customers, addressing any inquiries or concerns regarding parts.
Requirements:
- 2-3 years of experience in a parts counter, technician, or equivalent role (FCA experience preferred).
- Completion of a related post-secondary program and/or training courses is considered an asset.
- Experience with CDK, MPI Edge, and Star Parts is considered an asset.
- A detailed understanding of Parts and Service operations and inventory management.
- A well-defined sense of diplomacy, including negotiation and conflict resolution skills.
- Strong organizational and time management skills.
- A person of professionalism and high integrity who is trusted by others and consistently honors their commitments.
- Detail-oriented, self-motivated, and resourceful.
- High-level skills in Word, Excel, and MS Office.
- Ability to meet physical demands such as heavy lifting and standing for long periods.
- Must possess a valid driver's license and have a safe driving history.
