Patient Service Coordinator/Sterilization Specialist

3 weeks ago


Sarnia, Ontario, Canada docbraces Full time

Ritebite Orthodontics is seeking a highly skilled Patient Service Coordinator/Sterilization Technician to join our team in Sarnia. As part of Canadian Orthodontic Partners, we provide support services to Ritebite Orthodontics and our national network of clinics, delivering personalized orthodontic treatment.

We prioritize patient care and service experience, putting patients above all else. Our vision is to become the icon of orthodontic excellence by building self-esteem, one beautiful smile at a time.

Key Responsibilities:
  • $45-$55 per hour
  • Regularly check voice messages, emails, mail, and communication channels.
  • Complete 'New Patient Phone Slips' when booking new patients for consultations.
  • Use external software or call to confirm patient appointments.
  • Act as a liaison between the doctor and other dental specialists or general practitioners.
  • Enter initial contracts for patients.
  • Manage recurrent payments, post-day sheet, and prepare daily deposit.
  • Advise the Lead or Manager if office stock is required.
  • Perform other tasks delegated or assigned by the office Lead or Manager.

Requirements:

  • Dental Office experience is an asset.
  • Must have customer Service experience.
  • Computer proficiency and the ability to learn new programs, including Microsoft Office Suite.
  • Great time management and organizational skills.


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