Senior Quality Assurance Engineer

1 week ago


Vancouver, British Columbia, Canada Dew Software Full time
Quality Assurance Engineer Role at Dew Software

Dew Software is a leading player in the digital transformation space, working with Fortune 500 companies to deliver cutting-edge solutions. As a Quality Assurance Engineer, you will play a critical role in ensuring the quality and reliability of our software products.

Key Responsibilities
  • Develop and execute manual and automated test cases to guarantee software quality.
  • Create and maintain test plans, test scenarios, and test scripts.
  • Identify, report, and track defects, working closely with the development team for resolution.
  • Contribute to the continuous improvement of testing processes and methodologies.
  • Collaborate with cross-functional teams to define and implement effective testing strategies.
Requirements
  • Experience in testing Voice/ Video IP based products supporting SIP/H323, SDP, RTP, TCP, UDP protocols.
  • 3-7 years of experience in testing of Unified Communications applications supported on Android devices.
  • Knowledge of Voice/ Video over IP, Android Telephony applications, TCP, UDP networking protocols, IP based Call Servers, Networking Switches and Routers, Embedded devices testing, Agile Methodology.
  • Proficiency in Java, Python, PERL, Test Planning, Software Testing, Jira, Test Rail.
  • CCNA/ CCNP.
  • For Automation QA Engineer:
  • Engineering bachelor's or master's degree in computer science, information systems, or equivalent.
  • 6-10 years of hands-on experience in Python based test automation.
  • Strong Python skills focusing on Automation testing / Performance testing.
  • Experience in Unified Communications, VoIP, SIP, or related industries.
  • Experience and understanding of APIs, automation tools, IDE and languages all supporting software testing.
  • Hands-on experience in Gitlab, GitHub or other version control tools.
  • Experience with Jenkins or other CI/CD tools.
  • Experience in testing life cycles including planning, design, execution, and reporting.
  • Strong analytical and problem-solving skills.
  • Experience in working in projects using Agile methodologies such as SCRUM.
  • Professional working experience in task/content/Defects/Testcase management tools such as Jira/TestRail /Confluence or other tools.
  • Desired skills include experience in Microsoft Teams Application testing, Zoom Phone Applications testing, or related voice/video calling applications testing.
  • Experience in system validation involving VoIP products/applications/peripherals and hybrid work solutions.
  • Professional working experience in Unix/Linux environments.
  • Knowledge of Docker contains or other VM environments.
  • Experience in applications such as Microsoft Teams, Zoom Rooms, Google Meet or other Video conferencing solutions and products.
  • Good understanding and work experience in Java based test automation.
  • Good understanding and work experience in Call control protocols such as SIP/H.323.
  • Basics Networking knowledge on computer networking systems Hubs/Switches/Routers, TCP/IP, certificate management, IP routing, firewalls, and DNS.


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