Exceptional Customer Experience Specialist
1 day ago
BMO Financial Group seeks a talented Exceptional Customer Experience Specialist to join our team. As a key member of our retail banking sales & service team, you will deliver exceptional service to BMO customers and prospects.
Key Responsibilities- Deliver personalized service to customers, identifying their needs and providing advice on financial solutions.
- Collaborate with colleagues and partners to achieve business objectives and improve the customer experience.
- Support operational activities, such as inventory management, escalated service requests, and filing.
- Manage cash transactions, execute routine tasks, and act as a key member of the branch team.
- No prior experience necessary; post-secondary degree or certification in a related field is desirable.
- High-level knowledge of personal, commercial, and partner offers.
- Confident use of social media, tablets, smartphones, online tools, and applications.
- Strong interpersonal skills, including building rapport and connections with customers.
BMO offers a comprehensive compensation package, including a competitive salary range of $33,850 - $44,000 per year. Our benefits include health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. We strive to create a positive work environment that values diversity, equity, and inclusion.
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