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Head Dispatcher

1 month ago

Toronto, Ontario, Canada 24 HRS SSR AUTO TOWING INC Full time
Job Title: Head Dispatcher

We are seeking a highly organized and detail-oriented Head Dispatcher to join our team at 24 HRS SSR AUTO TOWING INC.

Job Summary:

The Head Dispatcher will be responsible for coordinating and supervising the activities of our dispatch team, ensuring timely and efficient service delivery to our customers. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.

Key Responsibilities:
  • Coordinate and assign work to dispatch team members
  • Monitor and track job progress, ensuring timely completion and high-quality service
  • Provide technical advice and guidance to team members
  • Conduct performance reviews and provide feedback to team members
  • Develop and implement procedures to improve productivity and efficiency
  • Collaborate with other departments to ensure seamless service delivery
Requirements:
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a dispatch or supervisory role
  • Valid driver's license and a clean driving record
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
Working Conditions:

The Head Dispatcher will work in a fast-paced environment, with frequent deadlines and high expectations. The ideal candidate will be able to work under pressure and maintain a high level of accuracy and attention to detail.

What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment