Wireless Network Assurance Specialist

4 days ago


Woodstock, Canada Njoyn Full time

Job Summary

Njoyn is seeking a skilled Wireless Network Assurance Specialist to join our Xplore Service Assurance team. The ideal candidate will possess expertise in large-scale Wireless and Fibre to the premise ISP deployments, with a focus on Service Assurance.

About Us

We are a leading provider of broadband services, committed to delivering an improved broadband experience for rural Canadians. Our team of creative and passionate individuals works together to support world-class carrier-grade Fibre, Fixed Wireless & Satellite networks.

Key Responsibilities

Provide customer-centric focus and accountability for service delivery.Identify areas of opportunity and coordinate cross-functional efforts to ensure service delivery aligns with our mission.Contribute to supporting Wireless and Fibre to the premise ISP deployments, with a focus on Service Assurance.Work within a multidisciplinary team to monitor, troubleshoot, isolate, optimize, and resolve network & customer performance issues.

Requirements

The successful candidate will have:

Proven troubleshooting capabilities, allowing for efficient isolation of reported issues and corrective measures.Experience in Fibre, Wireless & IP networking background.An action-oriented work ethic with a customer-centric focus.Strong analytical and problem-solving skills.

Benefits

Njoyn offers a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.



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