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Shift Manager

2 months ago


Newcastle, Canada Subway Sandwiches Full time
Job Summary

We are seeking a highly skilled and experienced Shift Manager to join our team at Subway Sandwiches. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of our staff, ensuring that they are working efficiently and effectively to meet our customer's needs.
    • Train and develop our staff to ensure that they have the skills and knowledge required to provide excellent customer service and to maintain the high standards of our restaurant.
  • Operations and Logistics
    • Establish methods to meet work schedules and ensure that our restaurant is running smoothly and efficiently.
    • Estimate ingredient and supplies required for meal preparation and ensure that our inventory is managed effectively.
    • Maintain records of stock, repairs, sales, and wastage to ensure that our restaurant is operating within budget.
  • Customer Service
    • Ensure that our customers receive exceptional service and that their needs are met promptly and efficiently.
    • Address customer complaints or concerns in a professional and courteous manner.
  • Quality Control
    • Ensure that our food meets the highest quality standards and that our customers receive a consistent and excellent dining experience.
    Requirements
    • Education
      • Secondary (high) school graduation certificate.
    • Experience
      • 7 months to less than 1 year of experience in a supervisory or management role.
    • Skills
      • Excellent leadership and management skills.
      • Ability to work effectively in a fast-paced environment.
      • Strong communication and interpersonal skills.
      • Ability to maintain accurate records and reports.
      Work Environment

As a Shift Manager at Subway Sandwiches, you will be working in a fast-paced and dynamic environment. You will be required to work a variety of shifts, including evenings, weekends, and holidays. You will also be required to maintain a clean and safe working environment and to adhere to all health and safety regulations.