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Dispatcher, Logistics Coordinator

2 months ago

Boisbriand, Quebec, Canada Rona Inc. Full time

About RONA Inc.

At RONA Inc., we're committed to helping our customers bring their projects to life. Our team of dedicated professionals works tirelessly to ensure that our customers receive the best possible service.

Job Summary

We're seeking a highly skilled Dispatcher to join our team. As a Dispatcher, you will be responsible for maximizing vehicle and delivery efficiency while effectively balancing the delivery requirements of our customers and meeting the standards of the Highway Safety Code.

Key Responsibilities

  • Receive and schedule delivery requests in accordance with company policy and customer requirements, with a focus on maximizing delivery efficiency.
  • Review shipping memos for errors such as incorrect street names, duplicate orders, inflated stock quantities, and non-core SKUs.
  • Route deliveries to maximize vehicle capacity and minimize delivery time and distance.
  • Assign vehicles and drivers to routes, ensuring that specialty products are routed on the appropriate truck.
  • Advise the Supervisor of staff and vehicle requirements.
  • Review the computer summary to ensure all orders have been routed.
  • Notify the appropriate department of problems and initiate corrective action.
  • Assist the Dispatch office with answering customer inquiries and resolving problems.

Requirements

  • Ability to effectively schedule, route, and coordinate deliveries, taking into account delivery boundaries, traffic restrictions, travel time, vehicle load restrictions, and load specifications.
  • Knowledge of RONA Inc. policies and procedures with respect to order entry and delivery.
  • Knowledge of major streets within a designated area.
  • Knowledge of building materials and related products, current inventory levels, and product alternatives.
  • Ability to prioritize and respond to situations in a timely and appropriate fashion.
  • Leadership skills, including the ability to motivate, delegate, and communicate effectively.
  • Detail-oriented.

What We Offer

At RONA Inc., we're committed to creating a diverse and inclusive work environment. We offer a range of benefits and opportunities for growth and development.