Assistant Executive Housekeeper

2 months ago

Toronto, Ontario, Canada Easton's Group of Hotels Full time

About the Role:

We are seeking a highly skilled and experienced Assistant Executive Housekeeper to join our team at Easton's Group of Hotels. As a key member of our hotel operations team, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction in our hotel.

Key Responsibilities:

  • Manage the day-to-day activities of the housekeeping department, including scheduling and supervising staff to ensure proper coverage.
  • Monitor performance and recommend disciplinary or staffing actions as needed, in accordance with company policies.
  • Ensure all staff are properly trained and equipped to carry out their duties effectively.
  • Schedule regular inspections of guest rooms and public areas to ensure they meet our high standards of cleanliness and maintenance.
  • Communicate with the Guest Services Department to ensure clean and available rooms are allocated to guests.
  • Respond to guest complaints and special requests, and take corrective action to achieve guest satisfaction.
  • Assist in controlling expenses and minimizing waste in the housekeeping department.
  • Conduct pre-shift meetings to review daily activities and ensure staff are aware of their responsibilities.

Requirements:

  • At least one year of leadership experience in a housekeeping department.
  • Strong communication and customer service skills, with the ability to interact with guests effectively.

About Easton's Group of Hotels:

We are a leading hospitality company with a commitment to excellence and guest satisfaction. Our hotels offer a range of amenities and services, and we are dedicated to providing a positive and inclusive work environment for our staff.

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