Systems Analyst

2 weeks ago

Toronto, Ontario, Canada LCBO Full time

About the Role

We are seeking a highly skilled Systems Analyst to join our Quality Assurance team at the LCBO. This is an exciting opportunity to work in a dynamic environment and contribute to the success of our organization.

  • Configure, support, troubleshoot and maintain LIMS and department application systems, programs and procedures.
  • Assist in preparing and coordinating project plans for technology initiatives, including business case definition and writing.
  • Develop detailed systems test plans, participate in testing, including user acceptance testing; analyze test results to ensure the solution meets the business needs.
  • Map and document business processes. Define, analyze, review, document and communicate functional requirements specific to Quality Assurance needs required to support business process redesign and technology enhancements.
  • Develop, configure, maintain and upgrade departmental performance monitoring tools.
  • Provide specialized data analysis, develop reports that support Quality Assurance functions, make data-driven recommendations for process optimization.
  • Provide technical and analytical advice to the management team. Provide leadership to the systems users; mentor, coach, and transfer knowledge to assist staff to resolve program and procedural problems.
  • Prepare user manuals, technical documentation and user training for existing and new applications, procedures and processes.

About You

  • Post-secondary education in Computer Science or related field, or equivalent business experience.
  • Experience in requirements definition, acquisition, testing, configuration and implementation of LIMS.
  • Relevant work experience in business analysis and process improvement and proven success using analytics, process mapping and analysis, business modelling and statistical analysis to drive change and grow the business.
  • Relevant technical knowledge and expertise in the configuration of computer software, operating systems, and applications acquired through formal education and progressively responsible experience in systems development. Working knowledge of programming languages/coding.
  • Demonstrated understanding of chemical laboratory operations.
  • Demonstrated understanding of Quality Assurance end-to-end Supply Chain operations.
  • Proficiency in the following applications and quality assurance operations: Laboratory instrumentation integration software Statistical process control applications (e.g. NorthWest Analytical and/or other) Compusense and/or other Sensory evaluation applications (e.g. Compusense and/or other)
  • Experience in effectively using data mining software, such as Qlik Sense, Tableau or Microstrategy.
  • Extensive practical knowledge of Access, Visio, SharePoint, VBA, SQL server databases. Proficient with Microsoft Office products, including sophisticated knowledge of Excel, Word, PowerPoint, Outlook.
  • Strong adaptable interpersonal skills and the ability to translate functional business to technical language. Ability to grasp key drivers and measures of success for the business and integrate the short-term and long-term business strategies into technology solutions and applications integrations.
  • Effective collaboration and negotiation skills, ability to work and lead laterally across multiple groups.
  • Effective communication, both verbally and in report generation (technical writing).
  • Work independently and effectively under pressure to tight deadlines, be solution-driven and a change champion.

Salary

$95,000 - $120,000 per year, based on experience.

Benefits

The LCBO offers a comprehensive benefits package, including health, dental and vision coverage, a defined benefit pension plan, and generous vacation time.

Job Posting End Date

August 27, 2024

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

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