Retail Sales Team Member

3 weeks ago

Ottawa, Ontario, Canada Farm Boy Full time

Company Overview:

Farm Boy is a company that creates a fun, fresh experience for all. Whether you are a team member or a customer, we are passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, we are excited to welcome new team members who share our passion for providing the best fresh shopping experience.

Salary: $45,000 - $55,000 per year

Job Description:

This position is responsible for contributing to the coordinated efforts of preparing and presenting a high-quality shopping experience to all Farm Boy customers. The performance of the duties must ensure a quality service approach to all customers, employees, and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities:

  • Provide superior customer service and support Farm Boy's vision of the best fresh shopping experience.
  • Have a passion for food and knowledgeably handle all customer questions or comments confidently.
  • Utilizing Farm Boy Service Standards, welcome, greet, and offer customer assistance as required.
  • Packages, stocks, and rotates display counters ensuring that product is of high quality and finessed with correct signage.
  • Keeps the work, storage, and store areas clean and safe at all times by performing general 'housekeeping' as required, including sweeping, mopping, and dusting.
  • Complies with all corporate policies, especially as they relate to Health and Safety, Food Safety, and equipment use.
  • Performs designated opening and closing procedures and offers assistance to other team members as requested.
  • May be requested to undertake other related duties on a periodic basis.

Qualifications:

  • Superior customer service, organizational, and interpersonal skills.
  • Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
  • Ability to work with little supervision with a high standard for quality, attention to detail, and cleanliness.
  • Ability to work in a team environment with clear and effective communication style, both written and oral.
  • Flexible schedule, including weekends, evenings, and holidays.
  • Fluency in English and French shall be considered an asset.

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