Retail Store Manager

3 weeks ago


Richmond Hill, Ontario, Canada K&H LOYALTY SERVICES INC . Full time

Retail Store Supervisor Job Description

K&H LOYALTY SERVICES INC. is seeking a highly organized and detail-oriented Retail Store Supervisor to join our team. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and maintaining a high level of sales performance.

Key Responsibilities:

  • Assign sales workers to duties and ensure they are adequately trained and equipped to provide exceptional customer service.
  • Order merchandise and manage inventory levels to meet customer demand.
  • Authorize the return of merchandise and resolve any issues that may arise, including customer complaints and supply shortages.
  • Establish work schedules and supervise the activities of office and volunteer staff.
  • Supervise and coordinate the activities of workers, ensuring a smooth and efficient retail operation.

Requirements:

  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a retail environment.
  • Ability to multitask, work in a fast-paced environment, and maintain a high level of organization and attention to detail.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.

Work Environment:

  • Retail business setting.
  • Walking and standing for extended periods.

Personal Suitability:

  • Client focus.
  • Organized.
  • Team player.
  • Dependability.
  • Initiative.
  • Ability to multitask.

Work Schedule:

  • 30 to 45 hours per week.
  • Permanent employment.
  • English language.


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