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Sales Associate

2 months ago

Richmond, British Columbia, Canada CB Canada Full time

About CB Canada

CB Canada is a leading paint company with a strong presence in the Canadian market. We are committed to providing our customers with high-quality products and exceptional customer service.

Job Summary

This is a fantastic opportunity to join our team as a Sales Associate - Customer Service Representative. As a key member of our sales team, you will be responsible for providing excellent customer service and supporting the sales efforts at our retail stores.

Key Responsibilities

  • Customer Service
    • Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
    • Ensure that sales transactions are completed accurately and maintain accurate work order files and formulas.
  • Sales Support
    • Pull appropriate products from the sales floor or warehouse and tint and mix them to customer specifications.
    • Stock shelves and set up displays, clean store equipment, and load and unload trucks.
  • Additional Responsibilities
    • Assist in making deliveries if necessary.

Requirements

  • Must-Haves
    • Be 18 years of age or older.
    • Legally authorized to work in the country for which you are applying for employment without now or in the future needing sponsorship for employment visa status.
    • Able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs with or without reasonable accommodation.
    • Able to distinguish the difference between colors with or without reasonable accommodation.
    • Able to operate a computer and communicate via the telephone with or without reasonable accommodation.
  • Preferred Qualifications
    • High school diploma or comparable certification (e.g. GED).
    • Valid driver's license.
    • Ability to speak a second language.
    • Prior experience in a sales or customer service position.
    • Customer service skills, including problem-solving and handling customer complaints.

What We Offer

At CB Canada, we offer a competitive compensation package, including:

  • Competitive compensation and bonus eligibility.
  • Employee discounts.
  • Career development opportunities.
  • Retirement savings and profit-sharing plans.
  • Health care benefits (for eligible positions).

How to Apply

Step 1 – Online Application

  • Find the role(s) that interest you on our Careers page.
  • Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners.

Step 2 – Digital Interview

  • Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner.
  • The interview will consist of a few behavioral-based questions.

Step 3 – In-Store Interview

  • Your video interview is reviewed by our Recruitment team and our top candidates are invited to meet with our team in a store.