Senior Communications Manager

5 days ago

Vancouver, British Columbia, Canada City of Burnaby Full time

About the Role

The City of Burnaby is seeking a highly skilled Senior Communications Manager to join our team. As a key member of our organization, you will be responsible for developing and implementing our communications and community engagement strategy.

Key Responsibilities

  • Provide communications advice to management and staff on high-profile Council priorities, sensitive, controversial, and confidential matters.
  • Liaise with other managers to produce communications materials and ensure City-wide integration.
  • Analyze emerging operational issues and initiatives, and provide guidance and assistance on issues management and communications plans.
  • Manage communications and community engagement staff, including recruitment, performance, and attendance management, training, coaching, and development.
  • Host regular meetings with staff to determine and discuss departmental goals and objectives.
  • Provide direction and guidance to external consultants on marketing and communications projects.
  • Develop, refine, update, and implement the communications and community engagement strategy in accordance with the Corporate Strategic Plan and complementary departmental plans.
  • Provide direction, oversight, expertise, and planning of City-wide communications and community engagement activities focused on positively promoting the City and informing the public about key initiatives, their expected impacts, and opportunities for public involvement.
  • Build connections and collaborate with other managers and staff on City advertising, media releases, and digital communications to ensure coordinated and effective use of City and media resources.
  • Research and write highly sensitive, confidential, and complex materials that meet the requirements of Corporate strategy, standards, and messaging.
  • Administer and monitor communication budgets, establish and maintain effective working relationships with internal and external stakeholders, and provide communications expertise and support as a member of the Emergency Operations Centre (EOC) and liaise with the City's Emergency Management Team and Public Affairs Department.

Requirements

  • A degree in communications, business administration, English, journalism, or a related discipline.
  • Minimum five years of related management experience in a multi-level public-sector organization, or an equivalent combination of education, training, and experience.
  • Considerable knowledge of policies, rules, and regulations governing the work and of the City, as well as theories, principles, methods, practices, procedures, and delivery techniques governing communications and issues management, public relations, and community engagement, and internal and external communications functions.
  • The ability to manage, direct, and oversee a moderate-sized group of staff, analyze issues, and provide advice, guidance, and assistance, prepare and manage divisional budgets, communicate effectively orally and in writing, and establish priorities and accomplish objectives in a timely manner.
  • Skill in the use of various software applications.
  • A Driver's Licence for the Province of British Columbia.

About the City of Burnaby

The City of Burnaby is committed to fostering an inclusive and diverse workforce that authentically mirrors the vibrant community we proudly serve. We consistently embrace diversity and endeavor to build an inclusive workforce that celebrates the richness of our community. We warmly welcome applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to join us in shaping a more vibrant and equitable future together.

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