Retail Operations Manager
4 days ago
The Flagship Scoop Shop Assistant Manager is a key role within the Unilever Brazil retail operations team, responsible for assisting in managing efficient scoop shop operations at the Burlington Scoop Shop while showcasing excellent customer service and living the 3-part mission daily.
About Ben & Jerry'sBeneath our fun-loving exterior lies a company with a strong commitment to social justice, environmental sustainability, and economic vitality. Our three-part mission ensures that we're making a positive impact on society, customers, and employees alike.
- Social Mission: We drive innovative ways to improve quality of life locally, nationally, and internationally, focusing on climate justice, social justice, racial justice, and economic justice.
- Product Mission: We create and distribute the finest quality natural ice cream and euphoric concoctions, ensuring exceptional taste and satisfaction for our customers.
- Economic Mission: We operate our company for sustainable, profitable financial growth, prioritizing long-term success over short-term gains.
- Assist in supervising shop staff, ranging from 20 to 50 employees, including daily operations, communications, and staffing.
- Maintain effective operations and communications for the department, including store appearance, cash handling procedures, customer service, cleanliness, compliance with safety standards, merchandising, and production of waffle cones, novelties, and baked goods.
- Assist with administering the Collective Bargaining Agreement between Ben & Jerry's and Scoopers United, the union representing the shop staff, including frequent communications, monthly meetings, and negotiations.
- Support daily and weekly financial reporting requirements, including sales reports, inventory logs, purchasing, paid out, vault balance, and monthly transfer logs.
- Experience: 3+ years in hospitality or customer service, with additional experience supervising staff in a retail or food service environment.
- Flexibility: Ability to work flexible hours, including nights, weekends, and holidays.
- Leadership Skills: Proven ability to lead people through motivation, development, and inspiration.
- Accounting/Finance Experience: Strong accounting/finance experience and understanding.
- Communication Skills: Excellent communication, interpersonal, and decision-making skills.
- Customer Service: Experience in handling customer complaints and providing effective guest service recovery.
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Retail Operations Manager
5 days ago
Ottawa, Ontario, Canada ALLSAINTS Retail Limited Full timeWe are seeking a highly motivated and experienced Retail Operations Manager to join our team at AllSaints Retail Limited. As a key member of the management team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our store.Company OverviewAllSaints Retail Limited is a leading fashion retailer with a passion...
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Retail Operations Manager
3 days ago
Ottawa, Ontario, Canada COMPASS GROUP CANADA Full timeAt Compass Group Canada, we're committed to delivering exceptional customer experiences across various industries. As the Director of Retail, you'll play a pivotal role in driving our retail operations forward.Job SummaryThis senior leadership position is responsible for overseeing all retail locations and e-commerce initiatives. You'll develop leaders,...
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Retail Store Operations Manager
5 days ago
Ottawa, Ontario, Canada Shoppers Drug Mart Full timeShoppers Drug Mart is a leading Canadian retailer, offering a wide range of health and beauty products. We are seeking an experienced Retail Store Operations Manager to join our team.About the RoleThis role is responsible for overseeing the day-to-day operations of our retail store. The successful candidate will have a proven track record in managing retail...
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Manager of Retail Operations
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Ottawa, Ontario, Canada Skechers Full timeAbout the RoleSkechers is looking for a results-driven Retail Store Manager to join our team. In this role, you will be responsible for leading and developing a high-performing team of sales professionals, driving revenue growth, and maintaining top-tier visual merchandising standards.Key ResponsibilitiesDevelop and implement effective sales strategies to...
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Retail Operations Manager
1 week ago
Ottawa, Ontario, Canada Pandora AS Full time**About the Company**Pandora A/S is a leading brand in the luxury jewelry market, renowned for its high-quality products and exceptional customer service.We are currently seeking an experienced Retail Operations Manager to join our team in one of our stores. As a key member of our sales floor team, you will play a critical role in driving sales and...
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Ottawa, Ontario, Canada Luxottica Full timeCompany OverviewSunglass Hut is a leading global retailer of premium sunglasses, with over 1600 retail stores across North America. As a key member of our leadership team, you will play a critical role in driving our success.Job DescriptionThe Assistant Manager I is responsible for overseeing the daily operations of the store, including sales, coaching,...
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Retail Operations Manager
1 week ago
Ottawa, Ontario, Canada The Body Shop Part timeWe are committed to generating positive economic, social, and environmental impact. Our Store Management team is looking for a skilled Retail Operations Manager who can support them in delivering exceptional customer service, driving sales, and maintaining a visually appealing store environment.Main Responsibilities:Handle customer concerns efficiently and...
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Retail Operations Manager
4 days ago
Ottawa, Ontario, Canada The North West Company Full timeAbout UsThe North West Company is a Canadian owned business with over 50 years of experience in retail. We offer our customers a wide range of products at competitive prices, and we are committed to providing excellent customer service.Job OverviewWe are currently seeking a Store Manager to join our team. As a Store Manager, you will be responsible for the...
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Retail Operations Manager
2 days ago
Ottawa, Ontario, Canada Shoppers Drug Mart Full timeJob Summary: As a Retail Operations Manager at Shoppers Drug Mart, you will be responsible for organizing and delivering full service retail postal services to our customers, maximizing department revenue and customer satisfaction.">About the Role: In this role, you will lead by example and ensure that Post Office staff demonstrate our CORE Values. You will...
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Retail Operations Manager
2 days ago
Ottawa, Ontario, Canada Arden Holdings Inc. Full timeAbout the RoleThe Assistant Manager plays a vital part in our retail team, supporting the Store Manager to drive sales growth, improve employee performance, and maintain efficient store operations.As a leader, you will inspire your team to deliver exceptional customer service while projecting our company's culture and image.In the absence of the Store...
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Retail Operations Manager
6 days ago
Ottawa, Ontario, Canada Apple Inc. Full timeCompany OverviewAt Apple Inc., we bring together the best of technology and design to create innovative products that enrich our customers' lives. We're a team of passionate individuals who share a common goal: to deliver an exceptional customer experience.Job DescriptionWe're seeking a highly skilled Senior Manager to join our retail team. As a Senior...
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Ottawa, Ontario, Canada Healthy Planet Full timeWe are seeking a dynamic Team Lead who embodies awesomeness and knows how to lead by example. As a Retail Sales Operations Manager at Healthy Planet, you will bring a strong background in retail sales, leadership, and a passion for natural wellness to our team.Our Team Leads leverage their leadership skills, retail sales background, and passion for natural...
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Retail Operations Manager
3 days ago
Ottawa, Ontario, Canada Ocean State Job Lot Full timeCompany Overview:Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats, and accessories. We offer a fun, full-service experience to all customers, and our team feels like family.Job Description:To assist the Store Manager and Manager In Training with recruiting, hiring, training, and...
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Retail Operations Manager
1 week ago
Ottawa, Ontario, Canada MCA Full timeJob DescriptionWe are seeking a highly skilled Retail Operations Manager to join our team at MCA. As a key member of our Near Surface Department, you will be responsible for ensuring the safe and efficient operation of our open pit mine.Key ResponsibilitiesEnsure the safety of the team by implementing a zero harm approach to all tasks performed;Plan,...
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Ottawa, Ontario, Canada Tbwa ChiatDay Inc Full timeWe're on a mission to reinvent how people buy, sell, and own cars. Are you game?Clutch is Canada's largest buyer and seller of cars, offering a digital-first, hassle-free experience. Customers can browse thousands of cars online, have their chosen vehicle delivered right to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee.Looking to...
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Leading Retail Operations Manager
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Ottawa, Ontario, Canada Savers Full timeCompany Overview:Savers is a leading operator of thrift stores in the United States, Canada, and Australia. Our mission is to champion reuse and inspire a future where secondhand is second nature.We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. These items are purchased...
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Retail Operations Manager
6 days ago
Ottawa, Ontario, Canada Staples Canada Full timeAt Staples Canada, we are building an inclusive and diverse team that reflects the communities we serve. As a dynamic and inspiring partner to our customers, we look for people who are curious, approachable, and passionate about finding solutions.We welcome applications from all qualified candidates, including those with disabilities. If you have a...
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Retail Operations Manager
1 week ago
Ottawa, Ontario, Canada The North West Company Full timeAbout This OpportunityAre you looking to advance your retail career and make a lasting impact in your community? The North West Company offers a unique opportunity for individuals who share our passion for customer service and merchandising excellence. As a Store Manager, you will be responsible for leading a team of retail professionals and driving sales...