Medical Operations Specialist

1 week ago


Saskatoon, Saskatchewan, Canada pt Health Full time

Care Coordinator Manager

The Medical Operations Specialist is responsible for overseeing the daily operations of a clinic, ensuring seamless interactions between patients and staff. This role works closely with senior management and may supervise administrative or support staff.

Key Responsibilities:

  • Creating a welcoming environment for patients
  • Effectively handling customer and patient inquiries, including complaints
  • Managing the reception area to maintain a positive first impression
  • Maintaining accurate accounts receivable records
  • Entering payments and performing monthly deposit reconciliation
  • Ensuring timely and accurate entry of patient data into the Lifemark Patient System
  • Submitting forms to insurance companies and stakeholders in a timely manner
  • Processing expenses, petty cash, and managing GMB reviews
  • Implementing accounting controls and reporting procedures
  • Overseeing payroll, including accuracy, communication, and meeting deadlines
  • Managing clinic office administration and adhering to company protocols

Qualifications & Core Competencies:

  • High School Diploma or equivalent required; college diploma an asset
  • Excellent customer service skills and telephone etiquette
  • Strong organizational skills, ability to prioritize, and multitask effectively
  • A self-starter with independence and teamwork capabilities
  • Ability to thrive in a fast-paced environment
  • Proficient computer and data entry skills
  • Experience in a Physiotherapy clinic an asset

Lifemark values diversity and encourages applications from individuals with disabilities. Accommodations are available upon request.


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