Retail Store Team Lead

1 week ago


Edmonton, Alberta, Canada CRAZY FABRIC WAREHOUSE Full time

Job Title: Retail Store Team Lead

Job Summary: We are seeking a highly motivated and organized Retail Store Team Lead to join our team at CRAZY FABRIC WAREHOUSE. As a Retail Store Team Lead, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our sales floor is always well-stocked and visually appealing.

Key Responsibilities:

  • Assign sales workers to duties and ensure that they are working efficiently
  • Authorize payments by cheque and ensure that all financial transactions are accurate and up-to-date
  • Authorize the return of merchandise and ensure that all returns are processed in a timely manner
  • Sell merchandise and provide excellent customer service
  • Prepare reports on sales volumes, merchandising, and personnel matters
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages
  • Organize and maintain inventory and ensure that it is always well-stocked
  • Supervise and co-ordinate the activities of workers and provide guidance and support as needed

Requirements:

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a retail environment
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Flexibility and adaptability
  • Organized and reliable
  • Team player

Support for Newcomers and Refugees:

  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for Youths:

  • Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous People:

  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Work Term: Permanent

Work Language: English

Hours: 40 hours per week



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