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Store Experience Manager
2 weeks ago
At Torrid, we celebrate every shape, every size, and every curve of our customer. Our mission is to cultivate a welcoming, inclusive, and diverse culture driven by open dialogue, empowerment, recruiting, training & development, and retention.
">We're committed to providing an amazing shopping experience for our customers. As a Keyholder, you'll be responsible for supporting the store management team through daily opening and closing operations while delivering exceptional customer service.
Key Responsibilities:- In partnership with the management team, ensure the store achieves company objectives and KPI goals.
- Set the example for The Torrid Connection through selling skills and customer service, ensuring the team provides a shopping experience that encourages positive customer connections and loyalty.
- Support the management team in implementing merchandise strategies while maintaining a clean, consistent, and inviting store environment that inspires customers to shop.
- Perform register functions using sales, promotion, and product knowledge to drive add-on sales.
- Act as Manager on Duty when Store Management is out of the store.
- Ability to work a flexible schedule, including holidays, nights, and weekends.
