Logistics Coordinator
4 weeks ago
About the Role:
Traffic Tech is seeking a skilled Customer Service Representative to join our team in Hamilton, ON. As a key member of our Operations team, you will be responsible for coordinating and executing the movement of freight across North America and globally, ensuring seamless delivery according to our customers' needs.
Key Responsibilities:
- Develop and maintain strong relationships with vendors and carriers
- Negotiate with shippers and carriers to secure optimal rates and services
- Monitor and track shipments, ensuring timely pickup and delivery
- Prepare and process shipping documentation
- Provide exceptional customer service and communication with clients and carriers
- Perform minor accounting functions and data entry
Requirements:
- Proven customer service experience
- High school diploma or equivalent; recent graduates encouraged to apply
- Fluency in French and English
- Excellent organizational and interpersonal skills
- Professional phone mannerisms and a high-energy, flexible attitude
- Great attitude and desire to work hard while having fun
What We Offer:
- A dynamic and growing industry with opportunities for training and mentorship
- A comprehensive compensation package, including medical and dental benefits
- Life insurance, AD&D insurance, and long-term disability coverage
- Personal and volunteer time off, as well as paid vacation after a probationary period
This is a full-time, permanent position with a Monday-to-Friday schedule. Traffic Tech remains committed to adhering to all federal and provincial COVID guidelines.
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