Customer Service Sales Representative

2 weeks ago


Edmonton, Alberta, Canada Crime Watch Canada Full time
Job Overview

We are seeking a highly motivated Customer Service Sales Representative to join our team at Crime Watch Canada.

Job Summary:

This is a full-time position that requires excellent communication and problem-solving skills. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional sales support to our clients.

Key Responsibilities:
  • Provide exceptional customer service via phone, email, or in-person interactions
  • Resolve customer complaints and concerns in a professional and timely manner
  • Upsell and cross-sell our services to existing customers
  • Maintain accurate records of customer interactions and sales data
Requirements:

To be successful in this role, you will need:

  • A strong understanding of customer service principles and practices
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Basic math skills and ability to handle cash transactions
  • High school diploma or equivalent required
Preferred Qualifications:

While not required, the following qualifications would be an asset:

  • Post-secondary education in a related field (e.g., business, marketing)
  • Previous experience in a sales or customer service role
  • Familiarity with CRM software and other technology tools
What We Offer:

As a valued member of our team, you can expect:

  • A competitive salary range of $45,000 - $55,000 per year
  • A comprehensive benefits package, including health, dental, and vision coverage
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your resume and cover letter to apply for this exciting opportunity.



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