Operational Leader for Retail and Hospitality Team
2 weeks ago
We are seeking a dedicated Operational Leader to join our team in Saint-Eustache, Canada.
About the Role:As an Operational Leader, you will oversee daily operations during your shift, ensuring efficient workflows and high-quality service. You will lead a team of employees, providing ongoing feedback, training, and mentorship.
Key Responsibilities:- Supervise daily operations, implementing effective processes to optimize productivity and customer satisfaction.
- Develop and maintain a positive work environment, promoting teamwork and employee engagement.
- Handle customer inquiries and resolve any issues that arise, ensuring exceptional customer service.
- Maintain compliance with company policies and procedures, including inventory management and stock control.
- A minimum of a high school diploma or equivalent; additional education in management is an asset.
- Previous experience in a supervisory role, preferably in retail or hospitality.
- Strong leadership and interpersonal skills, with the ability to motivate and inspire team members.
- Excellent problem-solving abilities and attention to detail, with a focus on quality and efficiency.
- Ability to work flexible hours, including evenings and weekends, as needed.
- A competitive hourly wage and opportunities for overtime pay.
- Health and dental benefits, providing comprehensive coverage for you and your family.
- Opportunities for career advancement within the company, with a focus on professional growth and development.
- A positive and inclusive work environment, fostering collaboration and teamwork.
- Employee recognition programs, acknowledging outstanding performance and contributions.
Estimated salary: $45,000 - $60,000 per year, depending on experience.
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