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Customer Service Specialist

2 months ago

Ontario, Oregon, Canada Fairstone Full time

We are seeking a dedicated and customer-focused individual to join our team as a Credit Officer. As a Credit Officer, you will play a vital role in supporting customers and prospective customers with their loan needs.

Key Responsibilities:

  • Provide exceptional customer service and support to customers and prospective customers over the phone and in person.
  • Follow up on past due customer accounts and work with customers to resolve any issues.
  • Manage cash controls, including taking payments and maintaining accurate records.
  • Commit to ongoing training and development to enhance your skills and knowledge.

What We Offer:

  • A comprehensive training program to support your professional development and career growth.
  • A competitive compensation package, including a pension plan with up to 6% employer contribution.
  • A flexible schedule, with full-time and part-time positions available.
  • A supportive and collaborative work environment.

Requirements:

  • A high school diploma or equivalent is an asset.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.

Language: English or French (please specify your preferred language on your application).