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Salesforce Service Cloud Technical Consultant
2 months ago
Mewar Infotech Limited is a leading Information Technology and Consulting company based in Canada, with flexibility for remote work.
The company specializes in software testing services including Functional testing, Automation testing, Performance testing, and Security testing.Mewar Infotech Limited has expertise in Testing Services in Agile Methodology and experience in Retail, Hospitality, Financial Services, Healthcare, and E-Commerce domains.
Job Overview:
Key Responsibilities:
- Collaborate with stakeholders, business analysts, and developers to understand business needs and translate them into functional Salesforce Service Cloud solutions
- Conduct feasibility analyses and lead the customization of Salesforce to meet business requirements, offering hands-on support for quick demos and assessments
- Partner with cross-functional teams to ensure seamless integration of Salesforce Service Cloud solutions
Requirements:
- Hands-on experience with Salesforce
- Deep knowledge of contact centers
- Ability to lead customization assessments, implement solutions, and provide expert guidance on best practices
What We Offer:
- Opportunity to work with a leading Information Technology and Consulting company
- Flexible remote work options
- Chance to work on challenging projects and develop expertise in Salesforce Service Cloud
