Transportation Operations Manager

1 month ago

Calgary, Alberta, Canada Martin Brower Full time

Job Summary:

The Operations Supervisor role at Martin Brower is a critical position that oversees the day-to-day operations of our warehouse and transportation departments. This individual will be responsible for planning and scheduling manpower and equipment, ensuring safety is a top priority, and maintaining a master delivery schedule. The successful candidate will also provide technical support and direction to the Warehouse and Transportation Departments, ensuring optimized equipment utilization and cost reductions without impacting store delivery targets.

Key Responsibilities:

  • Plan and execute daily manpower requirements to meet current day and week demands, minimizing overtime
  • Conduct daily shift meetings to communicate safety and operational messages, take suggestions, and answer questions
  • Assign daily work duties to drivers and warehouse workers, ensuring safety, service, and productivity requirements are met
  • Manage work flows efficiently, adhering to the Collective Bargaining Agreement
  • Maintain Syntellic, Paragon, and Xatanet programs, with knowledge of these software packages being an asset
  • Create and maintain production and/or master delivery schedules, including route, restaurant, and other pertinent information
  • Maintain associated employee bids
  • Maintain statistical information on employees, productivity, reliability, equipment, fuel, mileage, delivery schedules, and service
  • Prepare and upload the daily route trial, adjusting options for maximum safety, service, and cost efficiencies
  • Audit all drivers' trip records for legal and process legitimacy
  • Maintain and audit weekly payroll entries for drivers and/or warehouse workers
  • Provide training, support, and direction to employees to ensure understanding of and adherence to standard operating procedures
  • Oversee quality control for in-house and enroute product
  • Conduct near miss, injury, and collision investigations, completing corrective actions promptly and communicating resolutions broadly
  • Communicate across Warehouse, Transportation, and Customer Service departments regarding possible issues impacting our customer or one-another
  • Review service providers' performance to ensure service and quality requirements are met and cost controls are met
  • Perform supervisory functions, including follow-up with drivers and/or warehouse workers, holding employees accountable through recognition and discipline
  • Demonstrate leadership through effective teamwork and a positive attitude
  • Develop and maintain effective working relationships across the company
  • Participate in training, inspection, investigation, and continuous improvement programs
  • Collect and record statistical information for reporting purposes
  • Ensure compliance with industry, company, and sanitation standards, including ensuring physical plant and transportation equipment is free from hazards and meets legislated requirements
  • Ensure operations follow all Safe Food for Canadians Regulations (SFCR), Global Food Safety Initiative (GFSI), and Good Warehouse Practices (GWP)/Good Drivers Practices (GDP) for transport rules and regulations
  • Other projects or duties as assigned

Requirements:

  • Bachelor's degree (or equivalent) in business, engineering, logistics, or a related field
  • Ideal candidate will have three to five years' experience in high-volume, food service, unionized distribution, or logistics
  • One to three years of progressively responsible supervisory experience
  • Strong computer software (i.e., MS Office) skills required
  • Experience with Routing and Onboard Software, a strong asset
  • Leadership competencies required
  • Integrative thinker and excellent problem-solving skills
  • Strong work ethic, ability to multi-task in a high-pressure work environment
  • Attention to detail, organization skill
  • High initiative, self-motivation
  • Strong, interactive team player
  • Excellent time management skills, ability to manage multiple priorities
  • Ability to produce accurate and timely reports
  • Excellent communication and presentation skills (verbal and written)
  • This position must pass a post-offer background check

Physical Demands and Work Environment:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business, in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance, and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.

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