Quality Assurance Supervisor

2 months ago

Kitchener, Ontario, Canada Sunrise Farms Full time
Job Title: Quality Assurance Supervisor

At Sunrise Farms, we are seeking a highly skilled Quality Assurance Supervisor to join our team. As a key member of our quality assurance team, you will be responsible for ensuring that our products meet the highest standards of quality and safety.

Key Responsibilities:
  • Implement and maintain GMP, HACCP, and BRC systems to ensure compliance with regulatory requirements.
  • Directly supervise QA and Pre-op technicians to ensure effective execution of quality control processes.
  • Provide food safety and quality direction to production, R&D, purchasing, shipping and receiving, maintenance, planning, sanitation, and other departments.
  • Assist food safety teams with audits, animal welfare audits, and mock recalls.
  • Participate in internal food safety and quality audits, including maintenance, production, allergen/gluten, and other areas.
  • Ensure risk assessment, root cause analysis, and CAPA for non-conformance, deviation, product holds, and timely dispositions.
  • Advise departmental managers and supervisors of non-conformance, deviation, and holds.
  • Develop and maintain incoming specifications and online profiling spreadsheets to track and trend quality parameters.
  • Ensure maintaining the verification schedule and compliance, including allergen management, record reviews, on-site observations, interviews, etc.
  • Identify trends related to food safety (foreign material, holds, deviations, etc.) and communicate findings to management.
  • Ensure supplier scorecards and non-conformity communications are issued, tracked, trended, and managed.
  • Ensure regulatory compliance with CFIA, BRC, and customer requirements are met and maintained.
  • Work with the corporate team to develop and update SOPs and policies for areas of responsibility to optimize quality, sanitation, operations, and/or other relevant departments as required.
  • Work closely with QA Manager, plant management/leadership team on special projects.
  • Work as a backup to other QA supervisors in their absence.
Requirements:
  • Excellent verbal and written communication skills, proficient with MS Suite products (Word, Excel, PowerPoint, Outlook), statistical processing platforms, and label system software.
  • Strong interpersonal and administrative skills to train, support, and motivate team members.
  • Proven ability to prioritize effectively, multitask, and efficient time management.
  • Sound leadership skills to supervise, train, coach, and discipline team members.
  • Excellent work ethic and accountability, must work with minimal supervision in a team environment.
  • Proven analytical, systematical, and problem-solving abilities.
  • Highly detail-oriented and focused with excellent organizational and decision-making skills.
  • Strong attendance/punctuality.
  • Ability to be adaptable, positive attitude, and professional approach with the willingness to learn.
  • Must be physically and mentally fit to work under pressure in a fast-paced environment.
Education:
  • University degree or college diploma in Food Science, Microbiology, or related discipline preferred.
  • Certification on GMP, HACCP, and/or BRC Global Standard certification preferred.
  • First aid certification/training as an asset.
  • Training on Lean Six Sigma as an asset.
Experience:
  • A minimum of 2-3 years' experience in a similar role with preferably 1 year as supervisor/team leader in a CFIA-regulated meat further processing industry.
  • In-depth knowledge of GMP, HACCP, and BRC/GFSI systems and applicable regulatory agencies, including local, provincial, and CFIA/federal agencies.
  • Preferably 1 year experience conducting CAPA investigations, reporting, internal audits, handling customer complaints, and mock recalls.
Working Conditions:
  • Varying schedule with overtime required work on weekends and other shifts as required.
  • Work on the plant floor in a cold and wet environment.
  • Sit or stand for prolonged periods as per required tasks.
  • Tolerant of working with various raw meat products.
  • Follow corporate and governmental regulatory policies, including HACCP, GMP, food safety, and health and safety.

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