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Shift Manager

2 months ago


Brampton, Ontario, Canada Subway Restaurant Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at Subway Restaurant. As a Shift Manager, you will be responsible for leading a team of staff and ensuring that our customers receive an exceptional dining experience.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner, ensuring that their needs are met and they leave the restaurant satisfied.
  • Inventory Management: Estimate ingredient and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining high standards of cleanliness and hygiene in the restaurant.
  • Reporting: Prepare and submit reports on sales, stock, and other relevant metrics, providing insights to management on areas for improvement.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a fast-paced environment, preferably in the food service industry.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and knowledge of food safety and sanitation procedures.
Working Conditions
  • Work Environment: Fast-paced environment with tight deadlines, requiring the ability to work under pressure and maintain a high level of productivity.
  • Physical Demands: Standing for extended periods, requiring the ability to move quickly and efficiently around the restaurant.
What We Offer
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth, providing training and development programs to help you succeed in your role.
  • Competitive Compensation: We offer competitive compensation and benefits packages, ensuring that you are fairly rewarded for your hard work and dedication.