Retail Sales Manager
2 weeks ago
Retail Sales Manager Job Description
At Studio 13 Salon and Day Spa, we are seeking a highly skilled Retail Sales Manager to lead our sales team and drive business growth. The ideal candidate will have a strong background in sales and customer service, with the ability to motivate and train staff to achieve sales targets.
Key Responsibilities:
- Direct and control daily sales operations, ensuring a high level of customer satisfaction and sales performance.
- Evaluate sales performance and implement strategies to improve sales growth.
- Plan and organize sales promotions, events, and displays to drive sales and customer engagement.
- Manage and train sales staff, providing coaching and feedback to ensure they meet sales targets.
- Implement sales policies and procedures, ensuring compliance with company standards.
- Monitor and control inventory levels, ensuring adequate stock levels to meet customer demand.
- Resolve customer complaints and issues in a professional and timely manner.
Requirements:
- Secondary (high) school graduation certificate.
- 3 years to less than 5 years of experience in sales and customer service.
Working Conditions:
- Permanent position.
- 40 hours per week.
- Work Language: English.
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