Customer Service Representative
3 weeks ago
Job Summary
Fountain Tire is seeking a highly motivated and customer-focused Inside Sales Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that all customers have a positive experience.
Key Responsibilities
- Share product knowledge and technical expertise with customers to build existing and new business
- Provide service quotes and receive customer authorization for work to be performed
- Finalize sales and complete customer follow-up to determine their satisfaction level with the service received
- Schedule customer appointments for tire and mechanical service
- Recommend tire service, specialty tire service, wheel and mechanical service to customers
- Ensure that all products are billed accurately to the customer
Requirements
- Previous experience as a Service Advisor, Inside Sales, or Commercial Tire Technician
- Maintaining a valid driver's license and a satisfactory driver's abstract are conditions of employment
- Ability to work Saturday's
- Excellent time management skills
- Strong interpersonal skills with the ability to work as a team
- Ability to work well under pressure in a fast-paced, ever-changing, and high-volume environment
What We Offer
- Competitive Compensation - $18.00 - $25.00 per hour based on experience
- Great discounts for you and your family on tires, parts, and mechanical services
- Health, Dental, and Vision Benefits for you and your family
- RRSP matching program
- The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store
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