Customer Service Representative

3 weeks ago


SaintHyacinthe, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

Overview:

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We are seeking a dedicated and customer-focused Customer Service Representative to join our team at beBee Professionals in Saint-Hyacinthe. In this role, you will play a vital part in delivering exceptional service to our customers by addressing their inquiries and resolving any issues they may encounter.

About the Role:

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The successful candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment using customer service software and tools. With a focus on providing high-quality support, you will collaborate with team members to improve service processes and contribute to a positive customer experience.

Salary Information:

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Our competitive hourly wage is accompanied by performance bonuses, reflecting your hard work and dedication. The estimated annual salary for this position is approximately $42,000 CAD, taking into account the average hourly rate for a Customer Service Representative in Saint-Hyacinthe.

Key Responsibilities:

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  • Handle customer inquiries via phone, email, and chat with professionalism and patience.">
  • Provide detailed information about products and services, showcasing your product knowledge.">
  • Resolve customer complaints in a timely and efficient manner, maintaining a positive tone and outcome.">
  • Document customer interactions and feedback to ensure continuous improvement.">
  • Collaborate with team members to optimize service processes and enhance the overall customer experience.">
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Requirements:

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To succeed in this role, you should possess:

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  • A high school diploma or equivalent; additional education is highly valued.">
  • Previous experience in customer service or a related field, demonstrating your skills and adaptability.">
  • Strong communication and problem-solving skills, with the ability to think critically and creatively.">
  • Proficiency in customer service software and tools, ensuring seamless interaction with customers.">
  • An ability to work in a fast-paced environment, remaining focused and composed under pressure.">
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Benefits:

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We offer a comprehensive health benefits package, opportunities for career advancement, and a supportive work environment that prioritizes teamwork and collaboration. You will also enjoy employee discounts and perks, enhancing your overall job satisfaction.

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If you are passionate about delivering outstanding customer service and contributing to a positive work environment, we encourage you to apply for this exciting opportunity at beBee Professionals.



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