Customer Service Representative
3 weeks ago
Overview:
">We are seeking a dedicated and customer-focused Customer Service Representative to join our team at beBee Professionals in Saint-Hyacinthe. In this role, you will play a vital part in delivering exceptional service to our customers by addressing their inquiries and resolving any issues they may encounter.
About the Role:
">The successful candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment using customer service software and tools. With a focus on providing high-quality support, you will collaborate with team members to improve service processes and contribute to a positive customer experience.
Salary Information:
">Our competitive hourly wage is accompanied by performance bonuses, reflecting your hard work and dedication. The estimated annual salary for this position is approximately $42,000 CAD, taking into account the average hourly rate for a Customer Service Representative in Saint-Hyacinthe.
Key Responsibilities:
">- ">
- Handle customer inquiries via phone, email, and chat with professionalism and patience.">
- Provide detailed information about products and services, showcasing your product knowledge.">
- Resolve customer complaints in a timely and efficient manner, maintaining a positive tone and outcome.">
- Document customer interactions and feedback to ensure continuous improvement.">
- Collaborate with team members to optimize service processes and enhance the overall customer experience.">
Requirements:
">To succeed in this role, you should possess:
">- ">
- A high school diploma or equivalent; additional education is highly valued.">
- Previous experience in customer service or a related field, demonstrating your skills and adaptability.">
- Strong communication and problem-solving skills, with the ability to think critically and creatively.">
- Proficiency in customer service software and tools, ensuring seamless interaction with customers.">
- An ability to work in a fast-paced environment, remaining focused and composed under pressure.">
Benefits:
">We offer a comprehensive health benefits package, opportunities for career advancement, and a supportive work environment that prioritizes teamwork and collaboration. You will also enjoy employee discounts and perks, enhancing your overall job satisfaction.
">If you are passionate about delivering outstanding customer service and contributing to a positive work environment, we encourage you to apply for this exciting opportunity at beBee Professionals.
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