Production Manager
4 weeks ago
Job Summary
The Production Manager will oversee the overall management and production of a show theatre operation, ensuring a safe and welcoming work environment for all employees. This role will assist with planning and directing show theatre productions, ensuring adherence to policies and procedures, motivating and leading by example, and providing a learning environment.
Key Responsibilities:
- Provide leadership, direction, and mentoring to the show theatre production operation, developing performance objectives and delivering performance evaluations for direct reports.
- Implement show theatre production operational strategic plans as directed.
- Review rider documentation and implement related requirements.
- Purchase or rent equipment for audio or sound, musical instruments if requested.
- Liaise with Tour Managers to ensure compliance with rider documents and to fulfill any additional approved requirements.
- Set up and break down venue as per plan.
- Troubleshoot equipment or service issues as escalated.
- Order appropriate staff through established vendor lists.
- Schedule and supervise staff, edit timesheets.
- Coordinate with the cleaning contractor or other service to fulfill dressing room requirements.
- Order and coordinate backstage passes.
- Liaise and communicate effectively with all appropriate operational departments.
- Develop and cultivate strong working relationships with all stakeholders (guests, ownership, and employees).
- Ensure compliance with licensing laws, health and safety, and other statutory regulations.
- Perform other duties as assigned or directed.
Requirements:
- Post-secondary education in entertainment production or a suitable combination of education and experience is an asset.
- SIR, Smart Serve, or IGB Certificate.
- Ability to exceed internal and external customer expectations through timely, effective, and service-oriented communication.
- Minimum 5 years of experience in show production management.
- Superior skills in Microsoft Office: Microsoft Word, Excel, and Outlook.
- Excellent communication skills (both oral and written), interpersonal, organization, and negotiation skills.
- Ability to obtain a criminal background check.
- Live GCE's values on the job: integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship.
- A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving serving excellence.
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