Support Worker

6 days ago


Calgary, Alberta, Canada The Salvation Army Full time

Job Summary:

The Salvation Army is seeking a highly motivated and compassionate Support Worker to join our Transitional Housing team. As a Support Worker, you will play a vital role in providing a welcoming and encouraging environment for women accessing our Transitional Housing program.

Key Responsibilities:

  • Handle admissions, orientations, and evaluations of residents according to policies, procedures, and guidelines.
  • Ensure ongoing enforcement of policies and guidelines, including providing guidance to residents on transitional housing rules and expectations.
  • Conduct respectful intake interviews, ensuring all information is obtained, recorded, expectations are clearly communicated to residents, and basic goal setting is done.
  • Monitor incoming traffic, verifying resident identification and adherence to safety guidelines.
  • Liaise with Spiritual and Religious Care team members, internal referral sources, and external agencies as needed.
  • Store and record resident medication, tools, and gear according to policies and procedures.
  • Perform light housekeeping duties and foster a clean workplace culture.
  • Provide linen and assistance to residents as needed.
  • Address resident concerns in a caring and professional manner, directing them to avenues of resolution and completing required documentation.
  • Evaluate and address non-compliance, tracking daily occupancy of rooms.
  • Maintain a safe environment for residents at the 2 cottages.

Qualifications and Experience:

  • High school diploma, plus specialized courses up to six months.
  • Police Information Check (PIC) with Vulnerable Sector Search.
  • Current Standard First Aid certification with Level A or C CPR from an Alberta approved training provider.
  • Incumbents with a Social Work diploma or degree must be registered with the Alberta College of Social Workers.
  • More than three months but less than one year of prior related experience in frontline work in a social service setting.

About The Salvation Army:

The Salvation Army is a global Christian organization that provides emergency assistance, disaster relief, and long-term support to vulnerable populations. We are committed to serving others with dignity, respect, and compassion.


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