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Claims Counsel

2 months ago

Toronto, Ontario, Canada Zurich Insurance Company Full time

The Opportunity

We are seeking a highly skilled Claims Counsel to join our team at Zurich Canada. As a Claims Counsel, you will play a critical role in handling litigated claims related to Cyber, Crime, D&O, E&O, EPL, and Environmental policies.

Key Responsibilities

  • Review claim documents and investigate to analyze coverage, liability, and damages
  • Draft coverage position correspondence addressing liability and damages, and address coverage with insureds, brokers, Business Unit, Insurance Tower, mediators, and judges as necessary
  • Deliver exceptional customer service by building and maintaining relationships with customers, brokers, and external partners
  • Ensure claim and file management complies with Zurich Best Practices and insurance regulatory frameworks
  • Proactively manage litigated files through external counsel
  • Prepare and develop strategy for resolution of claims, ensuring timely and appropriate reserving
  • Attend and participate in mediation/settlement conferences
  • Provide claims insights to assist business units and collaborate with underwriters to identify trends and claim issues
  • Protect Zurich's reputation by keeping claims information confidential

Requirements

  • Juris Doctor and 3 or more years of experience in the insurance industry handling claims or JD and 3 or more years of legal practice experience in the insurance area
  • Must obtain and maintain the AMF License
  • Bilingual (English/French)
  • Negotiation experience
  • Customer service experience
  • Microsoft Office experience
  • Detail-oriented and analytical
  • Strong verbal, written, and interpersonal communication skills

About Us

Zurich Canada is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We are committed to providing ongoing career development opportunities and fostering an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging.

Our Culture

We value diversity, equity, and inclusion, and strive to create an environment where everyone feels welcome. We offer a comprehensive health/benefits plan, competitive total compensation package, and access to training and development opportunities. We also care about our employees' well-being and offer a minimum of four weeks of vacation per year and four personal days per year.