Lead Retail Sales Team Manager

2 weeks ago


Calgary, Alberta, Canada City Fish Full time
Job Description

We are seeking an experienced and skilled Lead Retail Sales Team Manager to join our team at City Fish.

Key Responsibilities:

  • Spearhead the sales team, ensuring effective staff management and coordination of tasks.
  • Develop and implement sales strategies to drive revenue growth and customer satisfaction.
  • Establish work schedules and delegate duties to team members, promoting a collaborative environment.
  • Analyze sales volumes, merchandising, and personnel matters, providing insightful reports to inform business decisions.
  • Resolve customer complaints, supply shortages, and other issues that may arise, showcasing excellent problem-solving skills.
  • Oversee payroll administration and conduct regular performance reviews to foster growth and development within the team.

Requirements:

  • College/CEGEP education or equivalent experience.
  • 1 year to less than 2 years of experience in a similar role.
  • Excellent leadership and communication skills, with the ability to motivate and inspire team members.
  • Strong analytical and problem-solving skills, with the capacity to interpret data and make informed decisions.
  • Ability to multitask, prioritize tasks, and manage time effectively.
  • Familiarity with retail operations, including inventory management and cash handling procedures.

Work Environment:

  • Fast-paced retail environment with tight deadlines and high expectations.
  • Attention to detail and ability to maintain accuracy in a dynamic setting.

Personal Qualities:

  • Client-focused approach, prioritizing customer satisfaction and loyalty.
  • Flexibility, adaptability, and willingness to learn and grow with the organization.
  • Organized and reliable individual, with excellent time management and prioritization skills.
  • Team player, able to collaborate effectively with colleagues and contribute to a positive work environment.

Compensation and Benefits:

  • $45,000 - $55,000 per annum, depending on experience.
  • Ongoing training and professional development opportunities.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • A generous paid time off policy and access to employee discounts.

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