Mountain Experience Coordinator
6 days ago
Job Summary:
We are seeking a highly motivated and customer-focused Rental Associate to join our team at Vail Resorts. As a key member of our ski and snowboard rental team, you will be responsible for providing exceptional guest service and ensuring that our guests have an unforgettable experience on the mountain.
Key Responsibilities:
- Provide expert advice and guidance to guests on selecting the right ski and snowboard equipment for their needs
- Fit guests with ski and snowboard equipment, ensuring a perfect fit and optimal performance
- Work collaboratively with teammates to maintain a safe and efficient rental process
- Assist with cash handling, retail sales, and other duties as assigned
- Provide exceptional customer service, responding to guest inquiries and resolving any issues in a timely and professional manner
Requirements:
- Ability to work a flexible schedule, including nights, holidays, and weekends
- Commitment to exceptional customer service and a passion for delivering a world-class guest experience
- Ability to stand and move in an active, team-oriented environment for extended periods
- Must be able to communicate fluently in English
What We Offer:
- Competitive hourly wage
- Opportunities for career growth and professional development
- Free ski passes and discounts on mountain activities
- Excellent training and support from a experienced team
- A fun and dynamic work environment with a passion for delivering exceptional guest experiences
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