Restaurant Operations Manager

3 weeks ago


Surrey, British Columbia, Canada Cloverdale Dairy Queen Full time

We are seeking a highly skilled Restaurant Operations Manager to join our team at Cloverdale Dairy Queen. The ideal candidate will have 2 years of experience in managing food service staff and be able to estimate ingredient and supply requirements.

In this role, you will oversee the preparation and portioning of food, train staff on job duties and sanitation procedures, and ensure that all food and services meet quality control standards. You will also prepare budgets and cost estimates, establish work schedules, and address customer complaints.

The successful candidate will have excellent client focus, efficient interpersonal skills, and be a team player. This is a permanent position with a salary range of $45,000-$55,000 per year, working 40 hours per week.

Responsibilities:
  • Manage daily restaurant operations, ensuring smooth execution of tasks and high-quality service to customers.
  • Lead a team of staff members, providing guidance and training on job duties, safety procedures, and customer service standards.
  • Evaluate and optimize menu offerings, adjusting inventory levels and costs as needed to maintain profitability.
  • Analyze sales trends and performance metrics, identifying areas for improvement and implementing changes to drive revenue growth.
  • Maintain high standards of cleanliness and organization, ensuring the restaurant meets health and safety regulations.
Requirements:
  • A minimum of 2 years of experience in food service management or related field.
  • Demonstrated ability to lead and motivate teams, prioritize tasks, and manage multiple responsibilities.
  • Strong communication and problem-solving skills, with the ability to resolve conflicts and adapt to changing situations.
  • Familiarity with budgeting, cost control, and financial analysis principles.
  • Possession of a secondary (high) school graduation certificate and any relevant certifications or training.


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