Hospitality Operations Manager

6 days ago


Saskatoon, Saskatchewan, Canada Bourbon St Grill Full time
About Us

Bourbon St Grill is a leading dining establishment seeking an experienced Hospitality Operations Manager to oversee the smooth functioning of our restaurant.

Salary and Benefits

The salary for this position is estimated at $50,000 - $65,000 per annum, commensurate with experience. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

Job Description

We are looking for a skilled Hospitality Operations Manager to lead our team of food service staff. The successful candidate will be responsible for ensuring that our restaurant operates efficiently and effectively, providing exceptional customer service and maintaining high standards of quality and safety.

Key Responsibilities
  • Operations Management: Supervise and coordinate the activities of food service staff, ensuring that work schedules are met and tasks are completed efficiently.
  • Quality Control: Implement methods to maintain high standards of food quality, presentation, and service.
  • Training and Development: Provide training to new staff members, focusing on job duties, sanitation procedures, and customer service skills.
  • Cost Management: Prepare budget estimates and track expenses to ensure efficient use of resources.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
Requirements and Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years in a supervisory role within the hospitality industry
  • Skillset: Strong leadership and communication skills, ability to multitask, and experience with inventory management and budgeting.
Work Environment

This is a fast-paced environment with a combination of sitting, standing, and walking. The successful candidate must be able to stand for extended periods and lift up to 25 pounds.

Personal Suitability
  • Client Focus: Ability to provide exceptional customer service and resolve customer complaints in a professional manner.
  • Efficient Interpersonal Skills: Strong communication and teamwork skills, with the ability to build positive relationships with colleagues and customers.


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