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Gucci Store Director

1 month ago

Vancouver, British Columbia, Canada G Boutiques Inc. Full time
Job Description

Job Summary

The Gucci Store Director is a strategic leader responsible for driving store results, people development, and client experience. This role requires a strong understanding of luxury retail and the ability to lead a team to achieve sales targets and provide exceptional customer service.

Key Responsibilities

  • Lead the team to execute superior client-centric service and after-sales experience.
  • Develop and implement strategies to promote brand awareness and capture competitive market share.
  • Partner with the Client Engagement team to lead and leverage business development opportunities.
  • Manage the client flow on the selling floor to ensure all clients are addressed and exceptional service is delivered.
  • Coach and assist the team to manage and resolve client service issues.
  • Lead and oversee company-driven local events and product launches.

Requirements

  • Minimum of 7 years of sales management experience in retail, luxury retail, or service-related industry.
  • Bachelor's Degree in a related field is preferred.
  • High degree of ethics, professionalism, integrity, and ability to inspire trust and influence a team.
  • Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business.
  • Proven ability to drive positive client experiences that build loyalty and deliver measurable results.