Beauty Product Specialist

7 days ago

Kelowna, British Columbia, Canada Hudson's Bay Full time

Company Overview


Hudson's Bay is a leading Canadian department store offering a wide range of products and services to its customers. Our team is committed to providing exceptional customer service and creating a welcoming shopping experience.



Salary: $17.40 - Starting wage may vary based on local Collective Bargaining Agreement where applicable.



Job Description


We are seeking a skilled Beauty Product Specialist to join our team. As a key member of our sales floor, you will be responsible for delivering exceptional customer service and providing expert advice on beauty products and services.



Responsibilities:



  • Initiate consultations with customers to understand their preferences and needs
  • Built long-term partnerships with customers through strong relationships and follow-up on satisfaction of purchases
  • Promote sales of beauty products, provide information on new or existing products and services
  • Encourage sales by promoting the Hudson's Bay credit card and loyalty program to customers
  • Leverage product knowledge as a differentiating factor in the service experience
  • Understand the competitive market and stay aware of trends and new products
  • Assist in the execution of special events, seasonal gift with purchase, and holiday programs
  • Act with customers in mind, possess great networking and relationship management skills


Requirements:



  • Proven consultative skills to provide information, advice, and guidance to customers on beauty products and services
  • A good knowledge of various beauty products and services available
  • Ability to conduct sit-down makeup and skincare consultations and demonstrate application
  • Commitment to providing excellence in customer service
  • Fully flexible schedule (including evenings and weekends)


Benefits


We offer a competitive benefits package, including parental leave top-up, retirement savings, and more. You'll also enjoy a generous associate discount of up to 40% off top brands.



Equal Employment Opportunities


HBC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. We welcome all applicants for this position and are committed to diversity and inclusion.

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