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Retail Operations Manager

2 months ago

Fredericton, New Brunswick, Canada Meridia Recruitment Solutions Full time

Store Manager

We are seeking an experienced Store Manager to lead our team of dedicated professionals in Grand Falls, New Brunswick. Our client is a leading retail company committed to delivering exceptional products and services to their customers.

The ideal candidate will have a passion for retail, strong leadership presence, and a proven track record of driving sales and managing a diverse team. Key responsibilities include:

Key Responsibilities:

  • Manage day-to-day operations of the store, ensuring smooth and efficient functioning with safety and process improvement top of mind.
  • Lead and motivate a team of associates to achieve sales targets and deliver excellent customer service.
  • Develop and implement strategies to optimize store performance and increase profitability.
  • Monitor inventory levels and ensure adequate stock to meet customer demand.
  • Maintain high standards of visual merchandising and store presentation.
  • Uphold company policies and procedures, ensuring compliance with health and safety regulations.
  • Problem solve, evaluate and implement change as required.
  • Foster a positive work environment by providing coaching, training, and feedback to staff.
  • Handle customer inquiries and resolve issues in a timely and professional manner.

Qualifications:

  • Proven experience as a Store Manager or similar managerial role in retail.
  • Strong leadership skills with the ability to inspire and motivate a team.
  • People leader with strong coaching and mentoring ability.
  • Excellent written and verbal communication skills and interpersonal skills.
  • Exceptional customer service skills.
  • Solid understanding of retail metrics and KPIs.
  • Strong understanding of budget and financial management.
  • Ability to leverage technology for analysis and management of projects.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
  • Post secondary education will be preferred but is not required.

Our client is an equal opportunity employer supportive of further career growth and progression.