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Client Experience Manager

2 weeks ago

Edmonton, Alberta, Canada ATB Financial Full time

Your Role

As a Client Service Representative at ATB Financial, you'll be responsible for providing exceptional face-to-face service to our clients. You'll identify client needs and match them with the right products, solutions, and experts, ensuring a seamless experience.

  • Deepen Relationships: Have conversations to understand client needs and how we can help them achieve their goals.
  • Transform the Client Experience: Introduce clients to experts and educate them on our digital tools and resources.
  • Maintain and Build Relationships: Provide optimum customer service by addressing client inquiries and resolving issues efficiently.