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Assistant Store Manager
2 months ago
As an Assistant Store Manager at Tommy Hilfiger, you will play a key role in driving sales growth, minimizing losses, and ensuring the store's visual appeal. You will assist the Store Manager in generating sales potential, recruiting and developing staff, maintaining store appearance, and controlling expenses and shortages.
Key Responsibilities- Sales and Profit Generation: Develop and implement strategies to achieve and exceed business goals, including generating sales and profit, minimizing losses, and ensuring the store's visual appeal.
- Staff Development and Management: Assist in recruiting and hiring sales associates who embody the Tommy Hilfiger image, develop all associates to be knowledgeable in areas of product, merchandising, operations, customer service, sales, and growth within the company, and motivate and develop support staff to meet store goals and objectives.
- Store Operations and Maintenance: Oversee and maintain the customer service standards to the highest possible level, ensure the store is visually distinctive and impeccably maintained, and manage all controllable expenses, including the allocation of payroll.
- Leadership and Teamwork: Demonstrate effective written and verbal communication skills, represent the Tommy Hilfiger image through personal and professional appearance, and effectively participate and assist the Store Manager in weekly management meetings and quarterly staff meetings.
- Merchandising and Visual Responsibilities: Participate and oversee the execution of all merchandising directives, updates, and markdowns in a timely and effective manner, analyze and react to the needs of the business, identify top sellers, slow sellers, and fulfillment of merchandising strategy, and maintain elevated store presentation by training and overseeing standards as defined by brand standards and company directives.
- Strong Leadership and Communication Skills: Ability to lead by example, motivate and develop staff, and effectively communicate with customers and colleagues.
- Business Acumen and Analytical Skills: Ability to analyze sales data, identify trends, and develop strategies to achieve business goals.
- Attention to Detail and Organizational Skills: Ability to maintain a high level of organization, attention to detail, and ability to prioritize tasks and manage time effectively.
- Customer Service and Sales Skills: Ability to provide exceptional customer service, drive sales growth, and maintain a high level of customer satisfaction.
