Customer Service Expert

6 days ago


TroisRivières, Quebec, Canada National Bank Full time
Join Our Team
At National Bank, we are seeking a Financial Services Professional to join our team of experts. With a career as a Banking Advisor, you will have the opportunity to live your ambitions and make a positive impact on the lives of your clients and colleagues.

'Your Role:' As a Banking Advisor, you will be responsible for greeting clients and answering their questions. You will also help clients use our banking applications and ABMs, listen to their needs, and resolve complex situations. Additionally, you will provide advice and offer transaction solutions for Personal Banking clients, demonstrating your ability to build lasting business relationships and ensure client satisfaction and engagement.

'Your Team:' You will work with a team of experts specialized in investment, credit, mortgage financing, and more. We value passionate people and bold ideas and work together to ensure our clients reach their goals and colleagues do what they love.

'Career Opportunities:' After gaining experience in your role as a Banking Advisor, many options will be available to you, including advancing in the same role, getting promoted, or moving to another region or branch. We offer many career opportunities and encourage internal mobility.

'Your Benefits:' In addition to competitive compensation, you will be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. These benefits include a health and wellness program, flexible group insurance, a generous pension plan, employee share ownership plan, employee and family assistance program, preferential banking services, and opportunities to get involved in community initiatives.

'About Us:' We are a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

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