Leadership and Customer Service Expert

2 months ago


SaintJérôme, Quebec, Canada beBee Professionals Full time $45,000 - $65,000

We are seeking a Shift Manager to join our team at beBee Professionals in Saint-Jérôme, Canada. As a Shift Manager, you will be responsible for supervising daily operations, ensuring high-quality service, and leading a team of employees.

Key Responsibilities:
  • Supervise daily operations, ensuring efficient workflows and high-quality service.
  • Train, mentor, and manage team members, providing ongoing feedback and coaching.
  • Handle customer inquiries and resolve any issues that arise, ensuring customer satisfaction.
  • Ensure compliance with company policies and procedures, maintaining a positive and inclusive work environment.
  • Monitor inventory levels and assist in stock management, ensuring efficient operations.
Requirements:
  • High school diploma or equivalent; additional education in management is a plus.
  • Previous experience in a supervisory role, preferably in retail or hospitality.
  • Strong leadership and interpersonal skills, with the ability to motivate and coach team members.
  • Excellent problem-solving abilities and attention to detail, with a focus on customer satisfaction.
  • Ability to work flexible hours, including evenings and weekends, as needed.
Benefits:
  • Competitive hourly wage and opportunities for overtime.
  • Health and dental benefits, as well as opportunities for career advancement within the company.
  • Positive and inclusive work environment, with employee recognition programs.

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