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Documentation Specialist
2 months ago
Insight Global is seeking a skilled Documentation Specialist to join our team in Toronto. As a key member of our client services team, you will work closely with our commercial banking clients to review and analyze their portfolio documentation.
Key Responsibilities:
- Provide exceptional white glove service to clients by reviewing and analyzing their portfolio documentation
- Work closely with clients to understand their documentation needs and provide tailored solutions
- Collaborate with internal teams to ensure seamless documentation support
- Stay up-to-date with industry developments and best practices in documentation
Requirements:
- 1+ years of customer service experience
- Bilingual in French and English
- Excellent organizational and time management skills
- Ability to handle stress and work in a fast-paced environment
- Experience with Microsoft Office
- Attention to detail and documentation support
What We Offer:
- Competitive compensation package
- Medical, dental, and vision insurance
- Short-term and long-term disability, life insurance, and AD&D
- Registered retirement savings account with employer matching
- Sick leave and/or other paid time off as provided by applicable law
