Hotel Operations Director

2 weeks ago


Hinton, Canada Baymont by Wyndham Full time
Job Description:

Baymont by Wyndham is seeking a highly skilled Hotel General Manager to lead our team. As a key member of our senior management, you will be responsible for overseeing all aspects of hotel operations, ensuring exceptional customer experiences and driving business growth.

Responsibilities:
  • Leadership: Supervise and motivate hotel staff, promoting a positive work environment and fostering open communication.
  • Operational Efficiency: Develop and implement strategies to optimize hotel performance, focusing on quality, productivity, and cost control.
  • Revenue Growth: Analyze market trends, set pricing strategies, and negotiate with vendors to increase revenue and profitability.
  • Customer Satisfaction: Ensure high-quality guest experiences, addressing concerns and implementing solutions to improve satisfaction ratings.
Requirements:
  • Education: A degree in Hospitality Management or a related field is required.
  • Experience: At least 3 years of experience as a hotel general manager or in a senior leadership role within the hospitality industry.
  • Skills: Strong leadership and problem-solving skills, excellent communication and interpersonal abilities, and a deep understanding of hotel operations and marketing.
Compensation:

The estimated annual salary for this position is $120,000-$150,000, depending on experience and qualifications. Benefits include comprehensive health insurance, a retirement plan, and opportunities for professional development.



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