Retail Store Team Lead
4 weeks ago
SARSONS ESSO seeks a Retail Store Team Lead with strong leadership skills to oversee retail store operations.
Key Responsibilities- Supervise Staff: Lead and manage a team of retail staff to ensure excellent customer service and efficient store operations.
- Hire and Train: Recruit, select, and train new staff members to meet the needs of the store.
- Authorize Payments: Verify and authorize payments by cheque to ensure accuracy and security.
- Order Merchandise: Plan and execute merchandise orders to meet customer demand and maintain stock levels.
- Establish Work Schedules: Create and manage work schedules to ensure adequate staffing and minimize costs.
- Prepare Reports: Compile and analyze sales data, merchandising reports, and personnel matters to inform business decisions.
- Resolve Issues: Address customer complaints, supply shortages, and other issues promptly and effectively.
- Work Environment: Fast-paced retail environment with frequent interactions with customers and staff.
- Physical Demands: Combination of sitting, standing, and walking with occasional standing for extended periods.
- Client Focus: Provide exceptional customer service and ensure a positive shopping experience.
- Interpersonal Skills: Develop and maintain strong relationships with staff, customers, and suppliers.
- Communication: Effectively communicate with staff, customers, and management to achieve business goals.
Requirements: 7 months to less than 1 year of experience in retail or a related field. Secondary (high) school graduation certificate. English language proficiency.
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Retail Store Team Lead
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