French Language Claims Processing Specialist

6 days ago


Ottawa, Ontario, Canada IFG International Financial Group Ltd Full time

About the Position

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We are seeking a highly skilled French Language Claims Processing Specialist to join our team at IFG International Financial Group Ltd. This role requires strong proficiency in both English and French, as well as excellent communication and organizational skills.

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Responsibilities and Requirements

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  • Process access requests meticulously, reviewing the request and consent to ensure accurate information is sent and authority to do so is obtained.
  • Review claims thoroughly, redacting third-party information to prevent privacy breaches.
  • Manage multiple group email inboxes efficiently.
  • Establish disability claims and/or handle follow-ups for claims.
  • Process client and control reports, issuing payments for vendor invoices.
  • Perform data entry tasks from claim forms to the claims payment system (Navigator).
  • Email and/or print and send correspondence to claimants, clients, or other stakeholders, adhering to privacy protocols.
  • Support new client onboarding, including file transfers.
  • Assist with IT equipment ordering/support for existing employees.
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Candidate Qualifications

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  • A minimum of 2-3 years' experience in data entry.
  • Strong PC skills, with expertise in using Adobe, Microsoft Office Suite, particularly Word and Excel.
  • Data entry experience, with a bonus for familiarity with the Navigator claims system.
  • Attention to detail and accuracy, with comfort working on data entry tasks.
  • Flexibility, adaptability, and ability to manage high workload volumes and conflicting deadlines.
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Contact Information

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If you are interested in learning more about this exciting opportunity, please send your updated resume to us.



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