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Fitness Ambassador

2 months ago


Stratford, Ontario, Canada Crunch Fitness (CFC003) Full time
Job Summary:

As a brand ambassador for Crunch Fitness (CFC003), a Fitness Ambassador represents the company to members and clients by delivering a positive fitness experience and quality personal training sessions leading to member retention and client acquisition and retention.

Key Responsibilities:
  • Uphold Company Values: Timely, Ready, Attentive, Inspiring, Noble.
  • Client Education and Guidance: Assist members and clients with education and guidance on comprehensive fitness programs including resistance and cardio-respiratory training, general nutritional guidelines, and nutritional product recommendations.
  • Revenue Generation: Meet/exceed minimum monthly company expectations including session service targets resulting in Personal Training revenue, supplement/nutritional product sales, and contributing to club success.
  • Conflict of Interest: Training exclusively for Crunch Fitness (CFC003). As a Crunch Fitness (CFC003) team member, it is a violation of our conflict of interest policy to conduct personal training sessions or perform any person training-related duties independently or at any company outside of Crunch Fitness (CFC003).
Organizational Relationship:

Reports to the Personal Training Manager, Assistant Personal Trainer if applicable, Franchise partner or General Manager depending on club and market. This position does not have any direct reports.

Essential Duties & Responsibilities:
  • Client Service and Training: Service and train clients [70% of time]
    • Create an outstanding initial personal training experience for introductory package clients
    • Prepare and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selection, nutritional programming and teaching a fitness lifestyle
    • Inform clients of the fitness tools available to assist them in achieving their goals
    • Set expectations and hold clients accountable to their comprehensive fitness programs through goal setting, follow up discussions, and tracking progress
    • Demonstrate safe and proper exercise technique to clients
  • Member Service: Service members [20% of time]
    • Instruct members on proper use of club equipment and exercise techniques
    • Assist, at the club management's request, in any member service activities (e.g., fitness seminars, boot camps, body fat tables, supplement/nutritional product demos etc.)
    • Understand all aspects and benefits of the CAMP CRUNCH Orientation and deliver a positive fitness experience to members and guests
    • Help with racking weights and assisting in maintaining a neat, organized and clean club
  • Additional Responsibilities: Additional/Misc. [10% of time]
    • Design comprehensive fitness programs using company-provided tools (dotFIT)
    • Schedule all personal training sessions, other appointments, and administration time using company systems (ABC/Datatrak)
    • Trainer Business Plan execution
    • Execute other duties as assigned
Qualifications:Knowledge, Skills, & Abilities:
Education Level:
  • High School Diploma or GED required
  • Bachelor's Degree preferred
  • Current Cardiopulmonary Resuscitation (CPR)
Certifications: (One or more of the following certifications)
  • American College of Sports Medicine (ACSM)
    • Certified Personal Trainer
    • Health Fitness Specialist
  • American Council on Exercise (ACE)
    • Personal Trainer Certification
  • The Cooper Institute
    • Personal Trainer Certification
  • International Fitness Professionals Association (IFPA)
    • Personal Trainer Certification
  • National Academy of Sports Medicine (NASM)
    • Certified Personal Trainer
    • Corrective Exercise Specialist (CES)
    • Performance Enhancement Specialist (PES)
  • National Exercise and Sports Trainers Association (NESTA)
    • Personal Fitness Trainer Certification
  • National Federation of Professional Trainers (NFPT)
    • Personal Trainer Certification
  • National Strength and Conditioning Association (NSCA)
    • Certified Personal Trainer
    • Certified Strength and Conditional Specialist (CSCS)
Experience:Personal Training experience preferred but not required.
Physical Requirements:
  • Must be able to lift 50 lbs.
  • Physical effort required for daily duties include lifting weights, squatting, bending, reaching, spotting, and prolonged standing and walking.
Work Environment:
  • While performing the duties of this job the team member is regularly exposed to moving mechanical parts.
  • Extended workdays are a frequent occurrence, as are weekends & holidays as needed to support the business.