Accommodation Services Manager

3 weeks ago


Prince George, British Columbia, Canada Econo Lodge City Center Inn Full time
Job Title: Accommodation Services Manager

We are seeking a highly skilled Accommodation Services Manager to join our team at Econo Lodge City Center Inn. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our hotel.

Key Responsibilities:
  • Policies and Procedures: Develop and implement policies and procedures for daily operations, ensuring compliance with hotel standards and regulations.
  • Staff Management: Recruit, hire, and supervise staff to ensure excellent customer service and efficient hotel operations.
  • Negotiations: Negotiate with suppliers for the provision of materials and supplies, as well as with clients for the use of facilities.
  • Financial Management: Prepare budgets and monitor revenues and expenses to ensure financial stability.
  • Customer Service: Address customers' complaints or concerns in a professional and timely manner.
  • Business Development: Develop and implement business plans to drive hotel growth and revenue.
Requirements:
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Support for Newcomers and Refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees.
  • Support for Youths: Participates in a government or community program or initiative that supports youth employment.
  • Support for Veterans: Participates in a government or community program or initiative that supports Veterans.
  • Support for Indigenous People: Participates in a government or community program or initiative that supports Indigenous people.
  • Support for Visible Minorities: Participates in a government or community program or initiative that supports members of visible minorities.

Working Conditions: 40 hours per week, with a focus on providing excellent customer service and ensuring the smooth operation of the hotel.

Language: English.



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